Facilitation training that turns workshops into results
Your team learns to design and run workshops that end in decisions, owners and next steps – with one structure they can repeat in every workshop. At your offices anywhere in Europe – or at our locations in London, Brussels, Amsterdam and Berlin.
Workshops that end in decisions – not in a good mood only
A workshop is the most expensive meeting your company holds. After the training, your team makes every one of them pay off.
Six stages from challenge to outcome
Every workshop is a system you can design: before the workshop, four stages in the room, after the workshop. Each stage has a guiding question – and the activities that answer it.
Before
What must be true the day after the workshop?
Workshop brief · Workshop invitation
Generate
How do we get every idea into the room?
Sailboat · Brainwriting · How might we
Select
How do we choose the strongest options together?
Affinity mapping · Dot voting
Work out
What has to be true for this to work?
What-why-how template · Risk and assumption map
Commit
Who does what – and by when?
Action plan · Start, stop, continue
After
How do results turn into real progress?
Results summary · Follow-up check-in
Three workshop formats your team runs on its own
Each format works in 60 to 90 minutes and can be reused for internal and client workshops. Your team practises the core activities hands-on – and adds the ones your workshops need.
Discovery workshops
Find opportunities, challenges and the focus that matters.
Add-ons: Journey mapping · Pre-mortem · Jobs to be done · Value profile · Business model map
Ideation workshops
Generate, sort and develop strong ideas – and pick the best.
Add-ons: Storyboarding · Press release of the future · MVP
Reflection & improvement workshops
Look at how you work together – and agree what changes.
Add-ons: 14-day question · 90-day commitment
The foundations and the workshop formats your team needs most – practised hands-on.
More practice: your team designs and runs its own workshops with feedback – ready for the next real one.
The facilitator’s craft
Structure is half the job. The other half is your role in the room – and calm answers when it gets tricky.
- The six stages from challenge to outcome
- The Workshop Canvas: a workshop on one page
- The facilitator’s role – process, not content
- Six principles for every workshop
- Clear instructions with the your-turn slide
- Decision rules: agree how you decide
- Dominant and quiet participants
- Resistance and difficult group dynamics
- Online and hybrid workshops
Facilitation training across Europe – at your offices or in your city
We come to you. If you would rather not host, your team joins us at one of our central locations – easy to reach by train and plane.
London
Our London location
25 North Row, London W1K 6DJ
Near Marble Arch and Oxford Street
For consultancies, agencies and corporate teams.
Brussels
Our Brussels location
Rue des Colonies 11, 1000 Brussels
Next to Brussels Central Station
For EU institutions, associations, agencies and international teams.
Amsterdam
Our Amsterdam location
Herengracht 124–128, 1015 Amsterdam
On the canal ring, walking distance from Centraal
Consensus and directness – workshops that use both.
Berlin
Our Berlin location
Europaplatz 2, 10557 Berlin
At Berlin Hauptbahnhof
Easy to reach from all over Germany and Europe.
Copenhagen, Hamburg, Munich, Vienna, Zurich or elsewhere in Europe? We bring the training to your offices.
Joern Steinz
Founder of SkillDay and author of The Workshop Playbook. Joern started as a consultant at Accenture, then worked in corporate development at XING and the freenet Group, and holds an MBA from EADA Business School Barcelona. Since 2014 he has facilitated workshops and trained teams across Europe.
Teams Joern has worked with
Every method in The Workshop Playbook
The training follows Joern’s facilitation guide: six stages, more than 60 activities, each with a worked example and a blank template. Want to start on your own? Get the playbook – with monthly live calls.
Facilitation training in Hamburg: 2 and 3 November 2026
Prefer to join on your own? Two days in a small group to practise the six stages and the core activities hands-on – with Joern as your trainer.
- 2 and 3 November 2026Both days 9.30 to 17.00 · next: 15 and 16 March 2027
- Ottenser Hauptstraße 2–6, HamburgFive minutes’ walk from Hamburg-Altona station
- Facilitator certificatePlus materials and templates
- Held in GermanIn English: as an in-house training for your team
Questions about the training
Who is the training for?
For everyone who designs and runs workshops: team leads, project managers, consultants, HR and L&D teams, agencies – no previous facilitation experience needed.
Where does the training take place?
Anywhere in Europe: at your offices – for example in Copenhagen, Hamburg, Munich, Vienna or Zurich – or, if you would rather not host, at our location in London, Brussels, Amsterdam or Berlin.
One day or two?
One day gives your team the foundations and the workshop formats you need most. Two days add more practice: your team designs and runs its own workshops, with feedback.
Can you tailor it to our workshops?
Yes. In a short briefing call we clarify which workshops your team runs and what success looks like – then we build the training around them.
In which language?
In English – and in German if your team prefers. Our open training in Hamburg is held in German – next on 2 and 3 November 2026.
What is the training based on?
On The Workshop Playbook by Joern Steinz: six stages, more than 60 activities with worked examples and templates – the craft from more than 1.000 workshops.
Does it work for online workshops?
Yes. The training is held in person, and we show how every stage works online too – one board, small breakout groups, visible timeboxes.
How do we get started?
Send us a short message with your team, the city and possible dates. We get back to you within 24 hours with a proposal.
Let’s plan your team’s facilitation training
Tell us about your team, the city and possible dates. We get back to you within 24 hours.
